Privacy Policy

Last updated: September 26, 2026 · In case of any discrepancy, the Spanish version prevails.

1. Who is responsible for your data

Flux Translations is the trade name of Florencia Paula Kievsky, Certified English Public Translator licensed by the Colegio de Traductores Públicos de la Ciudad de Buenos Aires (CTPCBA), Book XVII, Page 438, with address at Avenida Cerviño 3584 1°B, Buenos Aires, Argentina. She is the data controller for the personal data we receive through this website, the email address [email protected], and the related WhatsApp account.

This policy is governed by Argentine Personal Data Protection Law No. 25,326, its Regulatory Decree No. 1558/2001 and supplementary regulations.

2. Data we receive

• Contact details. Full name, email address, and WhatsApp number.
• Order details. Type of translation, language, online or hard copy, administrative procedure, and deadline.
• Documents you send us for translation. They may contain personal data about you or third parties, including sensitive data (for example, health information or criminal records). By sending them, you confirm that you are authorized to do so.
• Billing, pickup and delivery details. For hard copies of documents, when applicable.
• Browsing data. The providers that host the website process technical data, such as your IP address, to keep it working and secure. The analytics and advertising tools described in section 10 also collect browsing data through cookies.

3. What we use it for

We use your data only to prepare your quote, provide the translation service, handle legalization by the CTPCBA when applicable, arrange document pickup and delivery, invoice, and communicate with you about your order. We also use browsing data to measure website visits and the results of our ads.

We do not sell, rent or transfer your data. We do not send you advertising by email or WhatsApp without your prior consent.

4. Confidentiality

All documents and information you send us are handled in strict confidence and are protected by the professional secrecy that applies to certified public translators under Law No. 20,305 and the CTPCBA Code of Ethics. In particular:

• Only the people working on your quote or translation have access to them.
• Translators in our network who take part in a job are bound by the same confidentiality.
• If we use technology tools to assist with translation, we use providers that do not use your documents to train their AI models or for any other purpose.
• We do not publish or show your documents, or use them as examples.
• Your documents and the content of the forms are never shared with the analytics and advertising tools described in section 10.

5. Who we share it with

Only to the extent necessary to provide the service:

• The CTPCBA, which receives the translation to legalize it.
• Licensed translators or professionals in our network, when the quote requires it (for example, other languages or large projects).
• The courier service that picks up and delivers hard copies of documents, which only receives the data needed to provide its service.
• Technology providers, such as email (including the service that sends form requests), storage and web hosting providers, acting on our behalf and bound by confidentiality obligations.
• Analytics and advertising platforms (Google, Meta, TikTok, and LinkedIn), which only receive browsing data through the cookies described in section 10.
• Authorities, only when required by law or a court order.

6. International transfers

Some of our technology providers (email, storage, website hosting, and analytics and advertising platforms providers) may process data on servers located outside Argentina. We work with providers that offer adequate levels of protection, in accordance with section 12 of Law No. 25,326. By sending us your data, you consent to this transfer.

7. How long we keep it

We keep the documents and files of each quote for 45 days after delivering the translation, to handle questions or corrections, and then we delete them. Data needed for invoicing is kept for the periods required by tax regulations.

8. Security

We apply technical and organizational measures to protect your data against unauthorized access, loss or alteration, in accordance with section 9 of Law No. 25,326, such as restricted access, protected accounts, and encrypted connections.

9. Your rights

You may exercise your rights to access, rectify, update, and delete your data, and withdraw your consent, at any time by writing to [email protected].

• The right of access is free of charge and may be exercised at intervals of no less than 6 months, unless you show a legitimate interest. We respond within 10 calendar days.
• Requests for rectification, update or deletion are resolved within 5 business days.

The AGENCIA DE ACCESO A LA INFORMACIÓN PÚBLICA (Agency for Access to Public Information), as the Supervisory Authority of Law No. 25,326, has the power to handle complaints and claims filed by anyone whose rights are affected by non-compliance with the personal data protection regulations in force.

10. Cookies and third-party services

We use our own and third-party cookies and similar technologies to make the website work, measure visits, and improve our advertising campaigns:

• Necessary. Cloudflare, which hosts and protects the website, and Cloudflare Turnstile, which analyzes technical data from the browser and connection only to tell people apart from automated programs and protect the forms against spam.
• Analytics. Google Analytics, managed through Google Tag Manager, to understand how the website is used: pages visited, where visits come from, and type of device.
• Advertising and campaign measurement. Google Ads, the Meta pixel (Facebook and Instagram), the TikTok pixel and LinkedIn Insight Tag. They let us measure the results of our ads (for example, whether a visit led to a quote request or a WhatsApp message) and show you Flux Translations ads on those platforms.

These tools record browsing data, such as pages visited, actions taken on the website, device and IP address. They do not receive your documents or what you type in the forms. Each platform handles this data according to its own privacy policy.

You can block or delete cookies in your browser settings, and manage personalized advertising in the ad settings of your Google, Meta, TikTok and LinkedIn accounts. If you block necessary cookies, the forms may not work.

11. Changes to this policy

We may update this policy. The version in force is always the one published on this page, with its update date.